Chatwoot
The modern customer support tool for your business
About
Chatwoot is a modern customer support platform that helps businesses manage conversations across multiple channels in one place. It combines live chat, email, social media, and messaging apps like WhatsApp into a single shared inbox, making it easier for teams to respond to customers quickly and consistently. The platform includes built-in AI features, such as its assistant “Captain,” which can automate responses, suggest replies, translate messages, and reduce support workload by answering common questions. Chatwoot also offers a customizable live chat widget, a knowledge base for self-service support, and powerful APIs for building custom integrations.
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